International Collections and Pay-ins
The FX Office provides online sellers with an alternative collection mechanism that eliminates repudiation risk. It is of particular interest to merchants prone to fraudulent or repudiated card based transactions.

The FX Office's payments service is an alternative way to collect funds from buyers. In simple terms it is a 'credit push' – consumers pay out before goods or services are provided. There is no credit risk, and no possibility of repudiation.

The process works by instructing the buyer to make a payment from his bank account (in his 'home' country), to another account at a bank in the same country. Within a few hours of receipt of the funds, the merchant's account - typically in another country and currency - is credited. The service is therefore a useful alternative for online merchants, enabling them to offer their services to a wider target market (i.e. anyone with a bank account).

It is a valuable alternative to CNP (Card Not Present) transaction. CNP transactional fraud is big and is growing. Using a credit transfer service avoids the potential of repudiated transactions. Industries such as airline and travel, which rely heavily on online sales, may find that this alternative instrument enables their card acquirer to reduce reserves withheld as contingency against repudiated transactions.

International Credit Transfers and Pay-outs
International Credit Transfers and Payouts to nearly 60 countries; and reach to the rest of the world. Established for over 10 years, and with over £75m invested in creating global reach, and in sophisticated features and functions, The FX Office delivers industry-best practice efficiency. The FX Office's STP (straight-through processing) rates are consistently above 99% for cross‐border payments.

The FX Office meets the cross-border payments requirement in a different way from other services. The FX Office's model is based on a very simple principle. The FX Office uses standard proven technology to link together national clearing systems – which are amongst the most efficient payments systems in the world. It nets at national level, avoiding many of the costs and complexities of other models. Transactions are individually tracked using a sophisticated virtual accounting engine. The result is a very efficient, low cost, and content‐rich service, with global reach.

These characteristics enable The FX Office's merchants to serve a wide range of transaction types and values, including P2P, B2C, and B2B. Our delivery model is 'on-demand' - our customers need near-zero capital and resource investment, and time to value is measured in weeks.

Remittance
The measured global remittances market is about $500 billion per year. It is believed that the 'informal' and hence unmeasured market addressed by services such as Hawala, may be of similar size.

The FX Office's services help remittance service providers deliver funds collected in one country, globally. Funds are delivered via the banking system, to any bank account which can be reached via the local ACH (Automated Clearing House) in the destination country. As such, The FX Office and its customers are compliant with the rules and processes around international money transfers.

Subject to appropriate regulatory oversight, The FX Office's services might also be used to service beneficiaries who are currently unbanked. The FX Office delivers funds to a virtual account attributed to a specific beneficiary. The account is held within the banking system and therefore is subject to the appropriate rules and governance. If acceptable to the banking authorities in the destination country, it may not be necessary for the beneficiary to hold a traditional bank account.